link wdbosPrivacy Policy

This page describes what we collect when you use link wdbos and how we keep that data protected. We take your privacy seriously and handle all personal information according to applicable data protection laws.

When you create an account on link wdbos, register via our Android app, or access our platform through an iOS browser, we collect specific information to verify your identity, process payments, and prevent fraud. We do not sell your data to third parties, and we do not use it for marketing purposes beyond service-related communications.

Our services are available only where local law permits. Users are responsible for verifying that access and use of link wdbos comply with their own jurisdiction's law.

What Data We Collect

We collect information in several categories. During account registration, we ask for your email address, phone number, date of birth, and full name. We use your email to send account notifications, payment confirmations, and support responses. Your phone number is used for two-factor authentication (2FA) and account recovery.

When you verify your identity on link wdbos, we collect government-issued identification documents (passport, national ID, or driver's license) and proof of address (utility bill, bank statement, or rental agreement). We store these documents encrypted and do not share them with third parties except as required by law or to comply with anti-money-laundering regulations.

We also collect transaction data: deposit amounts, payment methods (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet), withdrawal requests, and game activity. This information helps us detect fraud, process refunds, and maintain accurate account records.

How We Use Your Data

We use your personal data to operate link wdbos and deliver our service. Specifically, we use it to verify your identity (KYC compliance), process deposits and withdrawals, calculate account balances, and investigate disputes. We also use your data to detect and prevent fraud, money laundering, and account abuse.

We send you transactional emails—such as deposit confirmations, withdrawal notifications, and password reset links—to keep you informed about your account. We do not send marketing emails unless you opt in. You can manage your communication preferences in your account settings on link wdbos.

Account verification

We use KYC documents to confirm your identity and comply with anti-money-laundering law.

Payment processing

We share deposit and withdrawal details with payment processors to complete transactions.

Fraud detection

We analyse transaction patterns to identify suspicious activity and protect your account.

Third-Party Data Processors

We work with trusted third-party processors to deliver link wdbos. Our payment processors (mobile banking, local payment, online payment, e-wallet, mobile banking, and Indonesian banks) receive your transaction details to complete deposits and withdrawals. Our hosting provider stores our servers and databases. Our email service provider sends transactional messages on our behalf.

We do not share your personal data with advertisers, data brokers, or marketing firms. We may disclose your information if required by law, court order, or government request. We also share data with our compliance team to meet anti-money-laundering and Know Your Customer obligations.

How Long We Keep Your Data

We retain your account data for as long as your account is active. If you close your account on link wdbos, we keep your transaction history and KYC documents for a minimum of five years to comply with anti-money-laundering regulations and tax law. After this period, we securely delete or anonymise your data.

We retain email logs and support chat transcripts for one year. We delete cookies and temporary session data after your browser session ends or after 30 days of inactivity, whichever comes first.

Cookies and Tracking

We use cookies to keep you logged into link wdbos and to remember your preferences. Session cookies expire when you close your browser. Persistent cookies remain on your device for up to 30 days and help us recognise you on your next visit.

We do not use cookies for tracking or profiling. We do not share cookie data with third-party advertisers. You can disable cookies in your browser settings, but this may affect your ability to use link wdbos.

Your Rights

You have the right to access, correct, or delete your personal data on link wdbos. To request access to your data, contact our support team. We respond to data access requests within 30 days. You also have the right to request that we stop processing your data for marketing purposes (though we do not use your data for marketing without your consent).

If you believe we have mishandled your data, you may lodge a complaint with your local data protection authority. We cooperate with regulatory investigations and respond to official requests promptly.

Security Measures

We encrypt all communication between your device and our link wdbos servers using industry-standard SSL/TLS protocols. Your password is hashed using a one-way algorithm and is never stored in plain text. We do not ask for your password via email or support chat.

We recommend enabling two-factor authentication (2FA) in your account settings. This adds a verification step when you log in from a new device, significantly reducing the risk of unauthorised access. If you suspect your account has been compromised, contact our support team immediately.

Children and Minors

link wdbos is not intended for users under 18 years old. We do not knowingly collect data from minors. If we discover that a user is under 18, we close their account and delete their data. Parents or guardians who believe a minor has created an account should contact us immediately.

Changes to This Policy

We may update this privacy policy to reflect changes in our practices or applicable law. We notify users of material changes via email or in-app notification. Your continued use of link wdbos after we post changes constitutes your acceptance of the updated policy.

Contact link wdbos

If you have questions about this privacy policy or how we handle your data on link wdbos, contact our support team via in-app chat, email, or phone. We respond to privacy inquiries within five business days. You can also reach us through our FAQ section for common questions about account security and data handling.

We are committed to protecting your privacy and maintaining transparency about how we collect, use, and store your information on link wdbos. Your trust is essential to us, and we take every step to safeguard your personal data across all supported regions.